Plans & Pricing

Housing Match is free for participants, families and referral sources. Providers and agents subscribe to access vacancy management, matching and reporting tools.

All prices are quoted in Australian dollars (AUD), exclude GST, and are billed annually.

Starts with the person — not the vacancy.

Instead of simply listing available rooms, Housing Match matches people to homes based on their individual needs, preferences, location, accessibility, support requirements and household compatibility — so the right home finds the right person.

Individual housing preferences

Location, property type, lifestyle and household preferences shape every recommendation.

Accessibility requirements

Wheelchair access, hoists, accessible bathrooms and SDA design categories are matched to the person.

Support requirements

Support needs, overnight support models and clinical considerations inform suitability.

Household compatibility

Compatibility with existing residents and housemates is assessed, not assumed.

Promotional visibility and subscription level never influence compatibility scores, recommendations or participant choice. Matching is based on compatibility alone.

Compatibility assessment, matching, shortlisting and match explanations are delivered today by Housing Match’s on-platform engine, without sending participant information to any external AI provider. Where AI-assisted analysis is used, it supports compatibility assessment and helps identify potentially suitable housing options. No assessment makes a placement decision: the decision always remains with the participant, their family and their support team.

Provider & Agent Packages

Commercial Packages

All prices are quoted in Australian dollars (AUD), exclude GST, and are billed annually.

Directory

Best for: Organisations seeking provider directory visibility.

$395+ GST / year
Australia-wide directory listing
No property listings
Provider Directory listing
Organisation profile, branding and photo gallery
Service descriptions and service regions
Contact details and social media links
Direct provider website link
Provider enquiries
Business profile management

Not included

—Property listings
—Property applications
—AI matching and participant matching
—Compliance tools
—Executive reporting

Standard

Best for: Real estate agents and property managers.

$1,995+ GST / year
One nominated region
30 new property listings per subscription year
Everything in Directory, plus:
Property listings and vacancy management
Property viewings and applications
Custom application forms and secure document uploads
Messaging and referrals
AI Compatibility Assessments
Participant matching
Property engagement and enquiry reporting
Unlimited users

Not included

—AI Matching & Shortlisting
—Advanced compatibility
—Compliance and quality suite
—Financial reporting
Recommended

Growth

Best for: SIL and SDA providers.

$3,995+ GST / year

Best for most SIL & SDA providers

One nominated region
50 new property listings per subscription year
Everything in Standard, plus:
AI Matching & Shortlisting
Advanced compatibility assessments
AI-assisted housing options and suitability insights
Executive dashboard and KPI reporting
Provider performance and occupancy reporting
Placement tracking
Weekly housing promotion
Property engagement analytics
Compliance dashboard and registers
Inspection reports and compliance calendar
Corrective actions register
Featured Listings

Enterprise — State

Best for: Larger state-based disability housing and support providers.

Featured Listings coordinated by Housing Match.

$5,500+ GST / year
One nominated Australian state
Unlimited statewide property listings
Everything in Growth, plus:
One joint house viewing promotion per year
Statewide event recognition
10% event discount
Advanced property analytics
Property inspections and compliance registers
Rental Tracker
Financial reporting
Portfolio and vacancy reporting
Downloadable performance reports
National Gold

Enterprise — National

Best for: National disability housing and support providers.

$7,500+ GST / year
Australia-wide
Unlimited national property listings
Everything in Enterprise — State, plus:
Three joint house viewing promotions per year
National event recognition
Annual Partnership Check-In Review at six months

Plan progression: Directory → Standard → Growth (Recommended) → Enterprise — State → Enterprise — National

Organisations never lose features when upgrading — each package adds to the one before it.

Not yet available

Upcoming Platform Features

These capabilities form part of our approved commercial direction but are not yet verified as operational. They are listed here separately, and are not represented as currently available software. Every approved allowance above is retained — nothing has been withdrawn.

Featured Listings

In development

Enterprise — State · Enterprise — National

Approved allowances retained: 50 per year on Enterprise — State and 100 per year on Enterprise — National, subject to genuinely available delivery arrangements.

Featured Listings must be scheduled with Housing Match and are not activated automatically. Placement never influences compatibility scoring, recommendations or participant choice.

Housing demand intelligence

In development

Growth · Enterprise — State · Enterprise — National

Regional, statewide and national demand and market intelligence reporting.

Consolidated multi-state executive reporting

In development

Enterprise — National

A single consolidated view across every state on Enterprise — National.

Enterprise Partner showcase listing

In development

Enterprise — State · Enterprise — National

Enterprise Partners appear in the same partner showcase as our original Founding Partners. The Founding Partner badge remains exclusive to original members. Neither designation is an accreditation, endorsement or quality assurance.

Self-service promotional entitlement management

In development

Enterprise — State · Enterprise — National

Included human-delivered promotional services are arranged and tracked by Housing Match in the meantime.

Digital promotional video

Proposed

Enterprise — State · Enterprise — National

Proposed and subject to costing. Not a guaranteed inclusion.

No delivery dates are committed. Each capability will be confirmed with you before it forms part of any contractual commitment.

Getting started

Five steps from selecting your package to an activated account.

1

Select package

Choose the subscription that matches your organisation.

2

Service Agreement

Review and accept your Housing Match Service Agreement.

3

Onboarding session

Meet your Housing Match onboarding contact.

4

Onboarding documents

Provide your organisation and compliance documents.

5

Account activation

Your account is activated and your team is invited.

Housing Match supports the marketing and promotion of included viewings and issues the invitations. The provider hosts each event.

Founding Partner Program — Applications Closed

The Founding Partner Program is no longer accepting new applications. All existing Founding Partners retain their agreed benefits, complimentary periods and listing entitlements. New providers are invited to choose one of our commercial subscription packages.

Agreed complimentary periods honoured
Founding Partner badges retained
Contracted listing entitlements preserved
No migration to paid subscriptions

Enterprise Partners appear in the same partner showcase as our original Founding Partners. The Founding Partner badge remains exclusive to original members. Neither designation is an accreditation, endorsement or quality assurance.

Always Free

Free for Referral Sources & Participants

No subscription required · No credit card

🧑

Participant

Search, save and apply for housing

FREE
👨‍👩‍👧

Family / Guardian

Support and track participant housing

FREE
🤝

Support Coordinator

Manage clients and submit referrals

FREE
📋

Local Area Coordinator (LAC)

Support participants with housing navigation

FREE
🩺

Allied Health Professional

Upload reports and submit housing referrals

FREE
🏥

Hospital Discharge Team

Discharge planning and hospital reporting

FREE

Free for all referral sources

No cost · No credit card

Ready to join Housing Match?

Choose the package that matches your organisation. Our team will guide you through the Service Agreement, onboarding and account activation.

All applications reviewed · Provider approval required · Terms apply

All prices are quoted in Australian dollars (AUD), exclude GST, and are billed annually.