How do I create an account?
Step-by-step guide to creating a Housing Match account and verifying your email.
Creating Your Housing Match Account
Creating an account on Housing Match is easy and takes just a few minutes.
Step 1: Register for Housing Match
- Go to the Housing Match website
- Click the Register button at the top
- Choose your role: Participant if you're looking for housing, or Family Member if you're supporting someone
Step 2: Enter Your Email and Password
- Enter a valid email address (this is how you'll log in)
- Create a strong password (at least 8 characters with a mix of letters and numbers)
- Confirm your password by typing it again
- Click Continue
Step 3: Verify Your Email
- Check your email inbox for a message from Housing Match
- Click the verification link in the email
- Your email is now verified and your account is active
Step 4: Access Your Dashboard
- Log back in with your email and password
- You'll see your personal dashboard
- You can now search for housing and create your profile
Getting Help
If you didn't receive the verification email:
- Check your spam or junk folder
- Click "Resend verification email" on the login page
If you need further assistance, contact us at hello@housingmatch.com.au
Related Articles
How do I complete my profile?
Guide to completing your Housing Match profile.
Getting Started
How do I search for housing?
Guide to searching and viewing housing on Housing Match.
Participants & Families
Can I bring my emotional support animal when I move into a SIL property?
Whether an emotional support animal can live in a Supported Independent Living (SIL) home depends on the individual provider, the property, the needs of other residents, and any applicable tenancy or organisational policies.
Participants & Families
What is Supported Independent Living (SIL)? A Complete Guide
A comprehensive guide to Supported Independent Living (SIL) under the NDIS — what it is, who is eligible, how funding works, and how to find SIL housing.
Participants & Families
