Generating Provider Reports

Create reports about property performance and outcomes.

Available Reports

• Property Performance: Occupancy, vacancy, placements
• Application Report: Applications, approvals, timelines
• Placement Outcomes: Placements, lengths, satisfaction
• Financial Report: Revenue, funding, sustainability
• Sustainability Dashboard: Occupancy %, revenue/costs

Access Reports

1. Go to Reports
2. Select report type
3. Choose date range
4. Click Generate

Customize

Most reports allow:

• Date Range: Months or years
• Properties: Single or all
• Metrics: Choose what to include
• Format: Online, PDF, Excel

Report Formats

• Online: Dashboard with charts
• PDF: Professional format
• Excel: For spreadsheets
• Print: For records

Use For

• Board reporting
• Financial planning
• Grant applications
• Staff performance
• Stakeholder updates

Understanding Data

Occupancy Rate:

• (Occupied beds / Total beds) × 100
• Higher = better sustainability
• Track month-to-month

Vacancy Duration:

• Days between moves
• Longer gaps = lost revenue
• Target: Minimize

Placement Timeline:

• Days from application to move-in
• Faster = better
• Track average

Application Quality:

• Proportion approved
• Higher = fewer wasted hours
• Track which sources work best

Year-on-Year

Track improvement over time:

• Is occupancy improving?
• Are placements faster?
• Better application quality?

Benchmarking

Compare to:

• Housing Match average
• Similar properties
• Regional peers (anonymized)
• Industry standards

Share Reports

• Share with hospitals
• Use for funding applications
• Present to board
• Share with support coordinators

Don't share resident identifying information without consent.

Troubleshooting

No data showing?

• Check date range
• Verify placements recorded
• Confirm property configuration

For help: hello@housingmatch.com.au