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How-To Guide

How do I manage vacancies?

Guide to creating and managing property vacancies.

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Managing Property Vacancies

Track available beds and manage placements.

View Vacancies

  1. Go to My Properties
  2. Click on a property
  3. Scroll to Vacancies

Create a Vacancy

When a bed becomes available:

  1. Click Add Vacancy
  2. Select the bed/room
  3. Set Available From date
  4. Choose type:
    • SIL Vacancy
    • SDA Vacancy
    • Short-term/Respite
    • Rental Vacancy

Vacancy Details

  • Support Ratio: 1:1, 1:2, 1:3, shared
  • Preferred Gender: Male, Female, No preference
  • Preferred Age: e.g., 18-30
  • Accessibility: Required or available
  • House Fit: Describe ideal resident

Vacancy Status

  • Available Now: Currently open
  • Coming Soon: Opening on specific date
  • Under Application: Reviewing applications
  • Filled: Resident placed
  • Closed: No longer available

Track Applications

View applications for each vacancy:

  1. See resident profiles
  2. View documents
  3. Assess compatibility
  4. Message residents
  5. Approve, decline, or request info

Close or Extend

  • Mark as Filled: Set placement date
  • Set Future Date: Opening later
  • Extend: Update end date

Best Practices

  • Update vacancies regularly
  • Clear descriptions attract right matches
  • Respond to applications quickly
  • Close vacancies when filled
  • Monitor days vacant metric
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