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Providers & Agents
How-To Guide
How do I manage vacancies?
Guide to creating and managing property vacancies.
25 viewsFor: Provider, Agent
Managing Property Vacancies
Track available beds and manage placements.
View Vacancies
- Go to My Properties
- Click on a property
- Scroll to Vacancies
Create a Vacancy
When a bed becomes available:
- Click Add Vacancy
- Select the bed/room
- Set Available From date
- Choose type:
- SIL Vacancy
- SDA Vacancy
- Short-term/Respite
- Rental Vacancy
Vacancy Details
- Support Ratio: 1:1, 1:2, 1:3, shared
- Preferred Gender: Male, Female, No preference
- Preferred Age: e.g., 18-30
- Accessibility: Required or available
- House Fit: Describe ideal resident
Vacancy Status
- Available Now: Currently open
- Coming Soon: Opening on specific date
- Under Application: Reviewing applications
- Filled: Resident placed
- Closed: No longer available
Track Applications
View applications for each vacancy:
- See resident profiles
- View documents
- Assess compatibility
- Message residents
- Approve, decline, or request info
Close or Extend
- Mark as Filled: Set placement date
- Set Future Date: Opening later
- Extend: Update end date
Best Practices
- Update vacancies regularly
- Clear descriptions attract right matches
- Respond to applications quickly
- Close vacancies when filled
- Monitor days vacant metric
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